Shipping and Delivery Policy

Updated 15 Mar 2026

Effective Date: 15 March 2026

Lakhsman Wellness Private Limited strives to dispatch confirmed orders efficiently through approved shipping and delivery partners. Delivery timelines may vary by product, location, serviceability, verification status, and logistics constraints.

Order Processing and Dispatch

Orders are processed only after successful payment verification or internal approval, wherever applicable.
Dispatch timelines may vary depending on stock availability, verification status, operational cut-off times, and warehouse conditions.
The company may contact the customer or member to verify address, contact information, or order details before dispatch.

Delivery Commitments and Limitations

Estimated delivery timelines are indicative and not guaranteed delivery promises unless specifically stated in writing.
Remote locations, regulatory checks, weather events, route restrictions, public holidays, and carrier delays may impact delivery schedules.
Delivery is considered completed when the shipment is marked delivered by the logistics partner or acknowledged at the delivery point.

Customer Responsibilities

You must provide a valid delivery address, accurate landmark details, reachable phone number, and authorized recipient where required.
Re-delivery charges or repeated shipping attempts may apply if delivery fails due to incorrect address, unavailability, refusal, or non-response.
Any discrepancy in shipping address, mobile number, or beneficiary identity may cause delay, hold, or cancellation.

Damage, Shortage, and Claims

Visible damage, shortage, tampering, or incorrect-item issues should be reported promptly with package images, invoice details, and order reference.
Claims may be rejected if the package is accepted without timely reporting despite visible tampering or damage.
Approved claims are handled according to the applicable return, replacement, refund, or support process.

The company reserves the right to change shipping partners, dispatch methods, or serviceability zones as needed.

Company Contact Details

Company Name: Lakhsman Wellness Private Limited

Registered Office: Lakhsman Wellness Private Limited, Hutpa, Hazaribag, Jharkhand, INDIA (825313)

Phone: 8434673299

Email: hy@lakhsmanwelleness.in