Refund Policy

Effective Date: 15 March 2026

This Refund Policy explains the circumstances in which Lakhsman Wellness Private Limited may process a refund for products, fees, or other eligible transactions completed through approved company channels.

Eligible Refund Scenarios

• A refund may be considered where an order cannot be fulfilled, a verified payment has been captured incorrectly, or a valid cancellation or return request is approved under company rules.
• Refunds are subject to verification of payment reference, order status, beneficiary identity, and internal approval where needed.
• Where the payment route supports reversal to source, the company may process refunds back through the original payment channel.

Non-Refundable or Restricted Cases

• Opened, damaged due to misuse, altered, or consumed goods may be denied refund unless the issue is attributable to the company or required by law.
• Payments linked to fraudulent activity, policy violations, fake proof, or mismatched ownership may be withheld pending investigation.
• Administrative fees, taxes, shipping charges, or other deductions may apply where legally permissible or operationally unavoidable.

Refund Request Process

• A refund request should include the order number, payment reference, registered contact details, and a clear explanation of the issue.
• Additional evidence such as invoice copy, damaged product images, payment screenshot, or return tracking may be requested before approval.
• The company may decline incomplete, unverifiable, or out-of-policy claims.

Refund Timelines and Financial Effects

• Approved refunds are initiated within a reasonable operational period, but final credit timing depends on bank, gateway, UPI, or card-network processing.
• Any business volume, incentives, commissions, or wallet credits linked to the refunded transaction may be reversed or adjusted.
• The company is not liable for delays caused by the payment network, banking holidays, force majeure, or incorrect beneficiary details.

Refund approval remains subject to policy review, fraud control, and internal reconciliation.

Company Contact Details

Company Name: Lakhsman Wellness Private Limited

Registered Office: Lakhsman Wellness Private Limited, Hutpa, Hazaribag, Jharkhand, INDIA (825313)

Phone: 8434673299

Email: hy@lakhsmanwelleness.in